FAQs

Getting Recommendations

How does Sinatabu work ?

Sinatabu is a recommendations platform that enables you find items and services that you are looking for easily and conveniently. Learn more

To have a better and seamless user experience, users will need to create a Sinatabu account to ask queries and open their business accounts.

Sinatabu uses complex algorithms and data analysis tools to bring quality and trustworthy businesses to the fore ensuring you only deal with amazing businesses.
Posting queries on Sinatabu is completely anonymous. If you so wish, however, you may leave your contact details on a query to get contacted by businesses.
With our vast array of businesses, you are sure to get a better variety of recommendations on you query as you shop around.

Ofcourse not. We only offer a list of recommendations on where to get what you are looking for. Any dealings and engagements with businesses shall be off the Sinatabu platform and at your discretion.

Always feel free to reach out through our Help Centre whenever you get stuck. We are here to support you!

Businesses on Sinatabu

How do I create a business account on Sinatabu ?

It's easy to set up a Stand (business account) on Sinatabu. Sign up for a Sinatabu user account (if you don’t already have one), provide your business name and business phone number, choose a business category and finally but optionally, fill in your social media contact details.

Joining and creating a Stand on Sinatabu is free. There are two basic fees: a subscription fee and an advertising fee.
It costs USD 2.99/mo to view and bid on queries submitted by shoppers on The Counter. Once the subscription expires, your Stand becomes dormant until you renew your subscription.
When you open your Sinatabu Stand, you can decide if you want to participate in Sinatabu's advertising services to promote your business.

Upon payment of your monthly subscription fee, you will have access to The Counter where you can place bids on queries that are a perfect match for your business. Every bid will be seen by the shopper as a recommendation of your business.
Some users will leave their contact details on a query and you may contact them to close the deal.

Sinatabu is a platform where millions of shoppers start when looking for business recommendations. Your business will gain valuable exposure by having a Stand on Sinatabu.

Your Stand is your business's online presence. Therefore, you can open open as many businesses accounts as you have businesses in real life.

Sinatabu Lifestyle

Why should I open a Sinatabu Lifestyle account?

Do you have a vast knowledge of businesses in your city? Does your business involve running errands for your clients? Do you have some extra hours in your day and would love to get paid doing what you love? Then you definitely are in the right place because this is the home of personal shoppers.

We connect you with clients in your area, and provide you with ways to market yourself — so you can focus on what you do best. Sign up. Build your profile. Verify your account. Pay the subscription fee. Bid on your preferred jobs. Easy as 1-2-3.

We only allow one Sinatabu Lifestyle account per user.

It costs USD 2.99/mo to view and bid on queries submitted by shoppers at The Counter. Once the subscription expires, your profile will become dormant until you renew your subscription.

Managing your account

Login and password

Use your email address and a strong password to create a Sinatabu account. These are the credentials you shall use while logging in.
Two factor authentication is an extra layer of security for your Sinatabu account. In addition to the password, you'll also use a code. This additional step helps make sure that you, and only you, can access your account.

Sinatabu Verified Accounts are users vetted and qualified by Sinatabu to help in curating content on the platform.

If you're having trouble signing in to your Etsy account, you can reset your password here

In order to maintain a safe environment and useful platform for users on Sinatabu, we may suspend accounts that violate the Sinatabu Rules.

There are many forms in which we may notify you about what's happening on the Sinatabu platform.
If you’re using Chrome or Firefox you can turn on browser notifications, which enables you to receive notifications as they happen, regardless of whether or not you’re on sinatabu.com
Email notifications will be sent directly to your email address and text messages will be sent to your phone number.
You can control how you receive notifications from sinatabu.com from your Profile's Account Settings

Rules and Policies

Our Terms of Service and Privacy Policy

Read our Terms of Service and Privacy Policy here

Sinatabu's purpose is to enable discovery and trust between shoppers and entrepreneurs. Our rules are to ensure that any activity that may lead to diminishing the value of this purpose is curtailed and that users can participate on the platform freely.

Sinatabu Support

How do I get help ?

To contact Sinatabu’s customer service, visit the Help Centre and we will help you with your account, Stand, or any other issues. We’ll then connect you with the type of support that’s the best fit for your specific question through phone or email.

Sinatabu Support won’t make unrequested phone calls without prior notification. If you receive an unexpected phone call from someone claiming to be Sinatabu Support, hang up and reach out to Sinatabu through the Help Centre if you need help.